Help & guide
Everything you need to create, brand and print QR codes that keep working.
Getting started
- Create a free account with your email and a password (at least 10 characters).
- On My codes, give your code a name only you will see (for example "Table menu"), choose what it opens, and click Create.
- Download the code, print it and scan it with your phone camera to test before printing lots of copies.
The code always contains the same short address. You can change what it opens at any time without reprinting. That's what makes it dynamic.
Link or hosted menu?
- A web link sends people to any web page: your website, a Google Drive file, your Instagram, a booking or ordering page, a review page and so on. Paste the address;
https://is added for you if you leave it out. - A hosted menu shows a fast, phone-friendly page with the PDF or photos you upload. Ideal if your menu isn't online anywhere yet.
You can switch a code between the two at any time on its page; your link is remembered if you switch back.
Uploading a menu
| File types | PDF, JPG, PNG or WebP |
|---|---|
| Size | Up to 20 MB per file, up to 10 files at once |
| Pages per menu | Free: 5 · Pro: 40 (each PDF page counts as one) |
| Not supported | Password-protected PDFs, GIF, HEIC (iPhone photos: share them as JPG), Word files |
- Each PDF page becomes its own menu page. Use ↑ ↓ to reorder pages and ✕ to remove one.
- Photos are automatically turned the right way up and resized for phones. Location data (GPS) is removed from photos.
- Preview menu shows exactly what customers see. Previews don't count as scans.
- To replace your menu, remove the old pages and upload the new file. The printed code doesn't change.
Colours & logo
Set these once on the Brand page; they apply to every code you download from then on.
- Colours (all plans): the code colour must be darker than the background, with strong contrast. Light-on-dark codes don't scan on many phones, so they're not allowed.
- Logo (Pro): PNG, JPG or WebP, up to 5 MB. A square-ish PNG with a transparent background looks best. Very detailed logos are shrunk into the centre, so simple marks work better than long text.
- Every time you save, we test-scan your design. If our scanner can't read it, it isn't saved and we tell you what to change.
Downloading & printing
- PNG: for Word, Canva, social media and home printers.
- SVG: give this to print shops; it stays sharp at any size.
- Table cards (on each code's page): ready-to-print PDFs as a folding table tent, 4 cards per A4 sheet, or an A4 poster, with your own headline, an optional second line and table numbers (up to 100).
Printing tips: print at 100% / "actual size"; keep the code at least 3 × 3 cm (bigger if people scan from further away); leave the white margin around it; use matt paper or card (250 gsm or more for tents), because glossy laminate can glare under lights.
Scan stats
Each code's page shows total scans, a chart of the last 30 days and whether people used phones, tablets or computers. We record only the time and device type, never who scanned or their IP address. Days run midnight to midnight GMT (UTC), so a late-evening scan in summer counts toward the next day.
Plans & billing
- Free: 3 codes, hosted menus up to 5 pages, brand colours.
- Pro: up to 100 codes, menus up to 40 pages, your logo in every code. Monthly or yearly; UK customers only for now.
- Manage your card, switch between monthly and yearly, see invoices or cancel under Manage billing on your dashboard. If you cancel, Pro lasts until the end of the period you've paid for. After that all your codes keep working; you just can't add more than the free limit. See our refund policy.
Troubleshooting
- The code won't scan
- Check it's printed at least 3 cm wide, isn't glossy or creased, and has its white margin. Try the plain black-and-white version to rule out colours.
- Scanning shows "Not Found"
- The code is paused (switch Active back on), or it was deleted.
- My menu shows "being updated"
- The code is set to a hosted menu but has no pages yet: upload some on its page.
- Upload rejected
- Check the file type and size above, and that the PDF isn't password-protected. iPhone photos: share them as JPG first.
- Forgot password
- Use Forgot password? on the log-in page; the link works for 1 hour.
Still stuck? Email hello@example.com.