Cancellation & Refund Policy

Last updated 8 October 2026. Steadfast QR is run by Firstname Lastname, 1 Example Street, London, AB1 2CD, United Kingdom. Contact: hello@example.com.

14-day money-back guarantee

If you're not happy with Pro, email hello@example.com within 14 days of your first Pro payment and we'll refund it in full, whether you pay monthly (£4) or yearly (£36). No questions asked. Your account then moves to the Free plan and all your codes keep working.

This is at least as generous as your legal right to cancel a digital service within 14 days under the Consumer Contracts Regulations 2013, and we offer it to business customers too.

Cancelling after 14 days

• Cancel any time in Manage billing on your dashboard. No phone calls or forms.
• You won't be charged again. Pro continues until the end of the month or year you've already paid for.
• We don't refund part-used periods, except as below or where the law requires.

When we always refund

• You were charged by mistake, for example twice for the same period.
• The service was unavailable for a significant part of a period you paid for because of a fault on our side.
• Your subscription was cancelled because Pro isn't yet available in your country.

Yearly renewals

We'll email you a reminder before a yearly plan renews. If you forget to cancel, email us within 14 days of the renewal and we'll refund it in full.

How refunds are paid

Refunds go back to the card you paid with, through Stripe, usually within 5–10 working days.